Inside Sales Representative

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

Role : Inside Sales Representative – New Business

Location : Telford Head Office

Hours of Work: 9am - 5.30pm

Do you work unsociable hours or weekends? Are you looking for something that offers a new challenge? Do you want a role with future progression?

Yes....... then read on

At Lyreco, we are looking for Inside Sales Representatives with a New Business focus. You will be required to build strong business relationships and take full ownership of the new business sales cycle including qualification of a pipeline of potential clients, database management, time management and understanding client needs.

This is an office-based role, where you will be calling customers daily to conduct business reviews and add value at every opportunity. Utilisation of a CRM to log your activity and provide detailed notes of the conversations you’ve had to help preparation for future calls.

Key responsibilities and accountabilities:

• Effectively manage and develop a new customer base in order to exceed set targets.
• To achieve sales in line with sales targets/objectives set by calling buyers within our area of responsibility.
• Deliver the best customer experience by minimising customer returns and credits.
• Actively apply knowledge of Lyreco’s Workplace Solution proposition, including structure and service offerings and product promotions.
• To take and resolve any queries arising within agreed timescales.
• To be responsible for the accurate maintenance of the Account Record in CRM at all times.
• To maintain comprehensive records of all correspondence, written and verbal.
•  To comply with Company Quality, Health and Safety, Environmental and other policies, procedures and standards

Ideal Candidate will be

• Self-driven with the ability to perform in an autonomous environment, results orientated with a positive attitude.
• Thrives in a fast-paced, demanding sales environment
• Excellent communicator builds successful business relationships with customers and colleagues.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Adaptable and empathetic communicator, able to assess customer needs effectively and gain peoples ‘buy in’.
• Ability to be decisive and resilient
• Ability to challenge, respectfully, constructively and effectively
• Always adhere to the Lyreco Values; Respect, Agility, Passion and Excellence.
• Be humble, hungry and display emotional intelligence

Skill-set required :

• An understanding of the principles of salesmanship and negotiation in particular in the field of Inside Sales/Outbound Telesales.
• Have a can-do attitude, be willing to make changes to continuously improve the inside sales proposition and provide constructive feedback on the progress of improvements.
• Experience working in an inside sales / telesales role (preferable, not essential).
• Experience delivering consistent new business results (preferable, not essential).
• Ability to sell and negotiate at all levels within a company hierarchy.
• Highly organised approach to workload, with a motivated and ambitious attitude.
• The ability to sell and negotiate.
• The ability to make a high number of quality outbound telephone calls in line with agreed targets and objectives.
• Ability to deal with challenges and obstacles, be assertive and remain polite and personable at all times.
• Ability to listen to queries and complaints, create trust and diffuse any potential problems.

You will be offered a salary of up to £20k per annum + a monthly commission package.

Interested in this role then please APPLY NOW!

Agency CV's will not be accepted.