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FAQ

Frequestly Asked Questions
Calls

What would you like to know?

Product

Simply. You can do this in several ways:

Step 1: If you know the Lyreco product number or serial number, enter it in the "Search or Add to Cart" field at the top of the page. You will see a panel for quick addition to the cart. Click on the icon to immediately add the item to the cart, for more information about the product, click on the product description to view the product details.
Don't know all the product numbers? No problem. Enter what you know and our search engine will find what you need. You can search by one or more keywords or by brand.
The search results page is designed to make product selection easier. From now on, you can filter your search results by multiple criteria and view the product in different ways, from the product list to the thumbnail view.


Step 2: If you have already found what you are looking for, click to view the product page. You will see a picture of the product along with information such as specifications, price, etc.

Note - Not all product pages contain all the details.


Step 3: If you are satisfied, click on the shopping cart icon to add the product to the cart.

Use our guide!

You can either enter the manufacturer's type designation or optionally select the manufacturer and printer to select the cartridge or toner you need. Once you have narrowed your selection to the right type, the search results page will show you the product that matches your selection.
 

To create the preferred design and order your stamp, please contact the responsible team. Provide all necessary information to speed up the process (stamp type, ink color, text on the stamp, logo in vector format cdr / eps / ai).

CZ: lyrecopromoCZ@lyreco.com 
HU: lyrecopromoHU@lyreco.com 
SK: lyrecopromoSK@lyreco.com 
AT: lyrecopromoAT@lyreco.com

It couldn't be easier. To browse for a product, start on our homepage

Step 1: There are six product categories that feature at the top of the page. Click on the product family you are interested in.

Step 2: Products will appear on the results page. From there you can click to see only those items with the features you want.

Step 3: Click the product you're interested in and you'll go to the product page. You'll see a photo of the product, along with information such as specification, price, etc.
Please Note Not all product pages have all of these elements.

Step 4: Once you're satisfied, click on the shopping cart icon to add the product to the basket.

Depending on the language, please choose from the following:
CZ
HU
SK
AT

Service

Yes, we offer a wide range of products from different categories which can be printed based on your design and required technology. Visit our special website or contact our responsible team to learn more about the possibilities:
CZ
HU
SK
AT

Due to the current situation in our region, Lyreco is resuming contactless delivery.

As part of this measure, we will deliver the goods only to the reception or other primary entrance, designated by you, to your premises.
Our couriers are equipped with protective masks, disinfection and will keep a safe distance during the delivery process.

Thank you for your cooperation in the safe delivery of shipments for your employees during this demanding period.

Customer Care

If there is a problem with your package or goods, we will solve it together. Please follow our guide in your language:

CZ
HU
SK
AT

For more information about webshop please visit our dedicated page in your language:
EN