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People & Values

Human richness at the core of customer excellence

Proximity, sharp expertise and trustful relationship are Lyreco's fundamental assets.

Lyreco people's talent and diversity are the driving force behind the greatest customer experience and the best service rate for all our customers.

That's why, as a responsible company and employer, we strive to provide our teams with the best possible work experience to achieve employee excellence.

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Proximity & Expertise

With 10,000 sales advisors, customer service agents, logistics operators, delivery teams and support functions in 25 countries, Lyreco places human proximity, commitment and expertise in the centre of customer satisfaction.

Our local anchoring and proximity are also a guarantee to meet the specific needs of each market.

Global player and local market expert, we operate where our customers are. 

Discover what our teams strive for and learn more about vacancies on our candidate's website.

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We conduct our business with Ethics and Integrity

Respect for People and for the Planet is one of Lyreco`s core value and prerequisite to achieve excellence in everything we do, engaging all our stakeholders: our teams, our suppliers and manufacturers, our business partners, the communities we support. 

Our Code of Ethics outlines and reaffirms the principles and rules of conduct we commit to. 

This Code acts as a reference guide for our teams' everyday work and in our daily involvement with customers and partners.

SUPPLIERS CODE OF ETHICS

Lyreco is committed to creating value for our stakeholders and building relationships with our employees, customers, suppliers, communities and business partners based on our core values: Passion, Agility, Respect and Excellence.

These principles have long been a natural part of Lyreco’s business and are reflected throughout this Code of Ethics, which is an expression of who we are and how we do business at Lyreco.

 

OUR VALUES

EXCELLENCE

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WE STRIVE FOR PERFECTION IN EVERYTHING WE DO.

PASSION

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WE REALLY CARE FOR OUR CUSTOMERS.

RESPECT

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WE BELIEVE IN TRUST, RESPECT AND ETHICAL BEHAVIOUR.

AGILITY

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WE ANTICIPATE, INNOVATE AND ADAPT TO CHANGE.

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