Key Account Manager

At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.

Are you seeking a new challenge? This offer might be for you!

• Visiting accounts at a frequency agreed by line manager to ensure good trading relationship with customers
• Increasing the spend by product penetration, define new opportunity/ project, and managing the margin within the appointed customer portfolio
• Bring the customer spend to 100% of contractual compliance
• Analyse and prepare customer's account consumption report, presenting the account development plan to the customer
• Working closely with operation team (marketing, customer service, logistic and finance) to deliver Lyreco services level to customer
• You will be in charge and ensure end-to-end implementation of newly won customers (From accounts ‘ creation to user’s training) is done successfully
• Retain the appointed customer's portfolio via retender/renew the contract
• Update CRM on activity and opportunity progress
• Functional coordination with the International Account Manager to respect global agreement conditions
• Carry out any other adhoc reasonable assignment from the management team from time to time

QUALIFICATION

• Minimum Diploma in any field
• Strong analytical skills Proficient in Microsoft Excel and PowerPoint, Strong negotiation skills, Strong sales pipeline management skills, well verse in sales tendering process
• Malaysia valid driving license
• Good verbal and written English
• Good negotiation and persuasions skills.
• Minimum 5years working experience and with 2years in B2B industry or service sales industry handling corporate customer