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Inside Sales Representative

At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.

Are you seeking a new challenge? This offer might be for you!

Role Responsibility

  • Handle inbound prospective customer enquiries (through phone, emails or Web-shop) by providing best product solutions proposal, quotation and information for New Customer recruitment

  • Optimize business opportunities with existing or prospective customers by making outbound calls through providing more and better offerings and solutions

  • Maintain and foster strong rapport with existing customers and review customer performance and service levels on a daily basis. Work closely with field sales representative to maximize business opportunities.

  • Gather market and customer information for continuous improvement

The Ideal Candidate

  • DSE graduated or above

  • Minimum 1 year of sales experience

  • Sales driven and customer service oriented

  • Positive, proactive and good communication skill

  • Basic knowledge in Microsoft applications in Excel, Word, Outlook and Chinese Word Processing

  • Fair in both spoken and written English and proficient in Cantonese