Key Account Manager

At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.

Are you seeking a new challenge? This offer might be for you!

To create new business opportunities and implement new wins of international corporate customers in Austria – based on international tenders or agreed roll-outs. To manage and develop business within active international customers in Austria.

MAIN ACCOUNTABILITIES

• Management of local tenders & local implementations of new customers
• Tender offers preparations including price proposals
• Price & service negotiations
• Detailed implementation of new customer – complex project management (external & internal)
• Management of active customer's portfolio
• Upselling and cross-selling in the customer’s portfolio
• Analysis and monitoring of customer spends
• Analyse and recommend ideas on how to improve sales
• Pricing & margin management
• Customer development
• Conduct regular reviews with customers
• Operational work related to day-to-day business
• Working with CRM database
• Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
• Internal and customer reports management
• Communicate regularly with sales colleagues within the international Lyreco group

REQUIREMENTS

• Former experiences in B2B sales roles (Key Account Management)
• Fluent language skills in English is a must (writing, speaking, negotiation)
• Customer service driven personality with winning spirit and passion for business growth
• Excellent negotiation skills
• Ability to manage complex job tasks, projects running in parallel & meet deadlines
• Self-organization, time management and work effectiveness needed
• Ability to present in a professional manner
• Ability to use a PC and MS Office, especially Excel
• Experiences from Office supplies industry is an advantage

PLACE OF WORK

• Home office + visiting customers in Austria