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Inside Sales Representative

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

Inside Sales Representative 

Location :    Motherwell St, Airdrie ML6 7HU

Salary : £18-20k per annum pro rata (DOE + commission)

Hours of Work: 10am - 3.00pm

The Lyreco group is the European leader and the third largest distributor of workplace products and services in the world. 


  • Effectively manage and develop a new and/or existing customer base in order to exceed set targets.
  • To achieve sales in line with sales targets/objectives set by calling buyers within our area of responsibility.
  • Deliver the best customer experience by minimising customer returns and credits.
  • To take and resolve any queries arising within agreed timescales.
  • To be responsible for the accurate maintenance of the Account Record in CRM at all times.
  • To maintain comprehensive records of all correspondence, written and verbal.

Ideal Candidate must have:

  • The ability to sell and negotiate.
  • Experience working in an inside sales / telesales role (preferable, not essential).
  • Experience delivering consistent new business results (preferable, not essential).
  • Highly organised approach to workload, with a motivated and ambitious attitude.
  • The ability to make a high number of quality outbound telephone calls in line with agreed targets and objectives.
  • Ability to deal with challenges and obstacles, be assertive and remain polite and personable at all times.
  • Ability to listen to queries and complaints, create trust and diffuse any potential problems.
  • Always adhere to the Lyreco Values; Passion, Respect, Agility, and Excellence. 

If this role is of interest to you, please APPLY NOW!

Lyreco is an equal opportunities employer, disability confident committed and applications from all individuals are encouraged. 

The company also offers a structured route for progression paired with further training and development throughout your career.

Agency CV's will not be accepted.