3 people in front of a screen

Ethics and compliance

in all our practices

 

Acting on our core values

Since its creation in 1926, Lyreco has been driven by the values of Excellence, Respect, Passion and Agility. They are embodied and driven by all our employees and shared with all our business partner.

We uphold these values on a daily basis by promoting an ethics and compliance policy into all our practices. Our Code of Ethics reflects our long-term commitment to integrity. That's what guarantees the trust of our customers, as well as of our employees and partners.

We are proud of our values. They are shared and promoted by all our people. They are our strength and make us a trusted partner.

Grégory Liénard Lyreco CEO

Respecting these values is a duty. This is how we'll ensure ensure every day “A Great Working Day” for everyone.

Grégory Liénard

CEO

Lyreco code of ethics

Our Code of Ethics is an expression of who we are and how we do business at Lyreco. It applies in all our activities, wherever we operate, at any time.

It relies on 4 guiding principles : our people, our business integrity, product excellence and societal commitment.

People laughing

Our people

At Lyreco, we strive to provide a healthy and safe environment that makes our people feel secure, protected and cared for. We foster respect as a key value in all our practices, welcoming and supporting our diverse teams.

people shaking hands

Our business integrity

Beyond compliance with applicable laws and regulations, we put business integrity at the heart of the principles we share with our business partners and employees, applying zero tolerance on any form of corruption, fraud, conflict of interest, influence peddling...

We also apply the highest ethical standards to the relationships our people build with our stakeholders to ensure trustful relationships based on mutual respect for integrity.

Suppliers code of ethics

Our suppliers code of ethics states the requirements our suppliers must comply with in terms of ethics and professional behaviour when working with Lyreco.

We expect our partners to :

  • Respect the same ethical requirements and conduct their activities in accordance with this Supplier Code of Ethics
  • Implement the policies and procedures necessary to comply with applicable laws and regulations
  • Ensure that these commitments are followed up with all their partners
Customer receiving a Lyreco box

Our products and assets

At Lyreco, we ensure that all the products we deliver to our customers meet the highest standards in terms of quality, safety and environment.

We work exclusively with business partners sharing the same ambitions for product excellence.

coffee ground recycling

Our societal commitment

Contributing and promoting a sustainable, responsible and citizen business conduct is key for Lyreco.

We strive to concretely act by adopting a CSR approach, by raising our colleagues and business partners' awareness on more responsible practices, offering our customers products and solutions that are always more sustainable and by continuously improving our operational processes.

Logo_Raiseyourconcern_blue

We aim to prevent and detect any ethical breach so that Lyreco may take the appropriate measures, remedy the situation and ensure that the behaviors and actions are fully consistent with our values.

Our Raise your concern tool is available for all Lyreco employees and external partners. We encourage you to discuss, ask for advice, raise questions, share your concerns and report any actual or potential ethical breach.

RAISE YOUR CONCERN

Lyreco ethics and compliance governance

To ensure better alertness, consistency and efficiency in all ethics and compliance matters, Lyreco has decided to strengthen and harmonize a unique ethics and compliance vision leading to the creation of the Group Ethics and Compliance Committee, the nomination of a Group Compliance officer and dedicated Ethics Referents in all Lyreco subsidiaries.

People in a meeting

Compliance within the Supply Chain

 

Lyreco is compliant with the latest Ethical legal requirements i.e.

  • French Duty of Care
  • Norwegian Transparency Act
  • Germany Supply Chain Act

Factories producing own branded products have to be yearly audited on Social & Environmental aspects. In line with worldwide standards, we comply with:

  • BSCI (Business Social Compliance Initiative)
  • SEDEX (Supplier Ethical Data Exchange)
  • ISO 14001 (Environment Management System)
Logo Iso Promote Paragraph

Compliance with ISO Standards

All Lyreco countries and regions are certified:

  • ISO 9001: Quality Management
  • ISO 14001: Environment Management

Additional ISO certifications apply, depending on the country:

  • ISO 45001: Health & Safety Management
  • ISO 50001: Energy Management
  • ISO 27001: IT Security Management

Continue reading