Responsibility and sustainability
Our customers aim to benefiting from a working environment that brings a tangible positive contribution to People and the Planet.
Achieving excellence also means ensuring that all the steps we take to delight our customers are carried out in the most sustainable way possible:
providing sustainable office products,
ensuring ethics and compliance in all the countries where our suppliers operate,
developing environmentally-friendly process from ordering to delivery to product end-of-life
We have to be reliable and transparent in order to meet our customers' environmental needs while maintaining the highest level of quality.
The Lyreco group uses the recognised international standards ISO 9001 and ISO 14001 across its 15 subsidiaries in 25 regions for its Integrated Management System.
In 2012, Lyreco adopted ISO 26000, the SGS guideline for Corporate Social Responsibility.
Sustainable and ethical sourcing
Sustainability and ethics in the Supply Chain are key in our Corporate Social Responsibility strategy. Our suppliers, as well as all manufacturers that produce Lyreco products, must respect Environmental, Labour and Human Rights.
The group QSS team conduct on-site audit every year to ensure our Lyreco product manufacturers meet our responsibility and sustainability standards.
These assessments and audits are based on:
- SMETA (SEDEX Members Ethical Trade Audit) 4 pillars: Labour, Health & Safety, Environment and Business Ethics.
- Lyreco Vigilance plan and Purchasing policy
Green labels and certifications
Purchasing environmentally-friendly products requires clear information and easy identification.
Lyreco Green Tree Label assists our customers in finding environmentally friendly alternatives for their office supplies.
Recognised labels such as Ecolabel, FSC, PEFC are also specified for each product in Lyreco catalogue and e-shop.