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International Key Account Manager

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

To create new business opportunities and implement new wins of international corporate customers in the Czech Republic – based on international tenders or agreed roll-outs. To manage and develop business within active international customers in the Czech Republic.

MAIN ACCOUNTABILITIES

  • Management of local tenders & local implementations of new customers
  • Tender offers preparations including price proposals
  • Price & service negotiations
  • Detailed implementation of new customer – complex project management (external & internal)
  • Management of active customer's portfolio
  • Upselling and cross-selling in the customer’s portfolio
  • Analysis and monitoring of customer spends
  • Analyse and recommend iddeas on how to improve sales
  • Pricing & margin management
  • Customer development
  • Conduct regular reviews with customers
  • Operational work related to day-to-day business
  • Working with CRM database
  • Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
  • Internal and customer reports management
  • Communicate regularly with sales colleagues within the international Lyreco group

REQUIREMENTS

  • Former experiences in B2B sales roles (Key Account Management)
  • Fluent language skills in English is a must (writing, speaking, negotiation)
  • Customer service driven personality with winning spirit and passion for business growth
  • Excellent negotiation skills
  • Ability to manage complex job tasks, projects running in parallel & meet deadlines
  • Self-organization, time management and work effectiveness needed
  • Ability to present in a professional manner
  • Ability to use a PC and MS Office, especially Excel
  • Experiences from Office supplies industry is an advantage

PLACE OF WORK

  • Home office + visiting customers in the Czech Republic