Data Analyst Senior (H/F)
At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.
Your missions:
Responsibilities:
- Performs analysis on existing customer, transactional and web data and identifies business opportunities and challenges
- Manages full analysis cycle – from data analysis, through presenting conclusions until influencing others on the execution of new strategy in the business
- Develops a thorough understanding of business goals and issues, interprets business needs into data and analytical requirements, and then to analytical/reporting solutions
- Leads analytical projects supporting various areas of business (especially Customer Experience)
- Provides recommendations for business partners based on analysed data
- Acts as subject matter experts when it comes to KPI, data, data sources
- Partners with business for enabling self-service analytics and reporting and provide support in getting data, creating reports
- Supports in identifying data integrity and quality issues, ensures accuracy, completeness, and consistency of incoming data from multiple sources
- Runs and distribute key reports to relevant stakeholders
- Provides training on reports, data
- Supports and trains junior Analysts
Provides ad-hoc support for projects and initiatives where problem-solving and/or analytical skills are needed
Critical results:
- Collects and clearly understands business requirements for analysis as well as reports/dashboards
- Solves business problems by data analysis and exploration leading to valuable insights
- Automates standardized reports and ensures reports are up to quality standards
- Provides commentary/presentation on the insights derived from analyses
- Ensures users are trained and informed on key reports
- Collects quality data for ad-hoc purposes
- Monitors overall data quality in databases and reports, reporting issues to appropriate teams
- Develops new data solutions & tools for benefit of team & company
- Provides training & guidance to less experienced members of the team
Knowledge, skills & experience :
5+ year experience working in data related field, experience working as a data analyst leveraging BI would be an advantage
- Excellent problem-solving and analytical skills
- Advanced knowledge of MS Office tools (Word, Excel, PowerPoint); VBA knowledge is a plus
- Experience with relational databases
- Good SQL knowledge
- Python, Hive is a plus
- Working knowledge of POWER BI is a plus
- Ability to conduct research for data and reporting issues as required
- Good interpersonal communication skills
- Experience in presenting results and insights to various level employees
- Experience working in a team-oriented, collaborative environment
- Fluency in written and spoken English
Key Interdependencies
- Works in cross-functional teams and various level employees
- Works with the ‘business’ to understand their project needs and resource appropriately
Lyreco France est certifié Top Employer 2021 pour la 10ème année consécutive.