National Account Manager

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

As our National Account Manager- Health Sector you will develop significant new business and category opportunities whilst actively managing a key portfolio of existing accounts.

• Identify key areas for growth from both organic and new business sources to deliver sustainable growth from our entire Workplace Solutions proposition.

• Delivering consistently high levels of customer satisfaction through an integrated approach with all head office departments.

• Drive innovation and identify innovative opportunities within the Health care field which can deliver solutions to customers and enhanced service benefits

• Keep up to date with the latest national and local policies affecting the NHS and wider healthcare sector

• Networking at all levels on a national basis within your portfolio of prospects and customers,  to develop their business in line with our key strengths and their procurement strategies.

• Ensuring the achievement of all Set KPI`s. Commercial, Activity, CRM and team input.
• Developing successful business partnerships across your prospect and customer base whilst maintaining a value added proactive service to ensure successful trading relationships.
• Negotiate and retain existing business through re-tendering processes and secure fixed term agreements. Deliver customer reviews and progress account development plans with every customer to ensure long term mutual value
• Provide regular insights into competitor activity, market trends and innovations to the senior team.
• Bring an open mind to development of our ranges to positively impact result and customer development
• As a National role this position will require regular travel. This role will offer a true variety of challenges with no-one day being the same.
• You will have the flexibility to make it happen with the support of our strategic account team an corporate sales leadership team.

The Ideal Candidate

• Complete understanding of the sales and business development process, with strong commercial acumen and NHS and health market place awareness.
• Experience of bids and tenders with positive input on proven success of winning large bids.
• Experience of working with the NHS, supply chain, frameworks would be advantageous in developing high profile accounts with excellent negotiation and communication skills at all levels.
• Conversant with the importance of CSR, Social Value and environmental contributors in the wider social, economic and political environment that influence procurement today.
• Understanding of software integrations for P2P solutions
• Willingness and ability to take on new tasks and adapt to business, team and divisional requirements.
• The ability and willingness to generate ideas and take actions to solve problems.
• Become a figurehead for the business that portrays Lyreco as the go to partner.
• A true professional who thrives on a challenge. Acts with thorough integrity and as a role model for aspirers. A self-starter that can be relied upon to consistently deliver.

​You will play an integral part in the growth and expansion of the overall offering to customers and our public sector health vertical.