RDC Manager
At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.
Are you seeking a new challenge? This offer might be for you!
RDC Manager
Location: Telford
Monday-Friday 40 hours
The Lyreco group is the European leader and the third largest distributor of workplace products and services in the world. Are you a People Manager, passionate about training and developing others? Can you motivate and manage a team of people to achieve the highest standards in delivery and performance? Are you focused on delivering first class customer service and satisfaction?
As a Regional Distribution Centre Manager your responsibilities are:
To lead and manage all aspects of the RDC operation, its workforce, and the customer experience. Achieve Operational Excellence in all aspects of quality, delivery, and cost by establishing a continuous improvement culture. To collaborate on and support Distribution wide projects & initiatives to continuously improve and standardise Distribution Policy and Procedures.
You will also:
This role has supervisory responsibilities for all employees within the RDC
Develop and sustain a continuous improvement culture and use the available tools to increase efficiency, improve the working day, reduce cost, and enhance the customer experience
Achieve cost to serve objective and optimise micro KPIs
Ensure vehicles are fully maintained in accordance with manufacturer’s recommendation
Present and provide daily, weekly, and monthly information on the performance of the RDC
Recruit and induct new staff – also assist in the training and development of staff based at other RDCs.
This role requires interaction with various members of the public both on the road and on customer premises and it is essential that the job holder can always portray a positive image of themselves and the company.
Work closely with Sales Representatives and Account Managers, actively participate in SMB and National Accounts meetings, to ensure customers always receive the highest standard of service.
The ideal candidate will have:
Previous Leadership and supervisory experience.
Good working knowledge of local geographical area.
Pro-active approach with the ability to effectively manage change.
Possession of a current driving license
CPC holder – Desirable but not essential
This role requires regular contact with the company’s customer base. Excellent customer service and interpersonal skills are essential.
Basic knowledge of IT Skills, planning and presentation skills, with the ability to effectively communicate and train staff.
Lyreco Benefits:
Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you!
Excellent Commission Structure
23 days holiday + BH
Company Pension
Private Medical Insurance (after completion of one years’ service)
Life Assurance
Employee Assistance Programme
Company car specific to role
Cycle to Work Scheme
Retail Vouchers
Eye care vouchers
Discounted gym memberships
If this sounds like something you may be interested in, please Apply Now!
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
Agency CV’s will not be accepted.