Logistics network
Install an ethical and sustainable supply chain that improves Lyreco's innovation, competitiveness and customer success.
Being one of the first suppliers of workplace products and solutions around the world, Lyreco has a special responsibility to ensure that their suppliers are committed to social, ethical, environmental and legal business conduct.
Therefore Lyreco has made the logistics network one of the guiding pillars of our 2019-2025 Corporate Social Responsibility strategy.
Goal:
Guaranteeing our clients the best products and services for the best price while ensuring ethics and sustainability across the supply chain.
The United Nations Sustainable Development Goal we contribute to
SUPPLY CHAIN - KEY INDICATORS
3,32/5
This evaluation of Supplier Sustainability is carried out annually under the Lyreco Supplier Performance Improvement Program, taking into account all of the Group's suppliers (1 represents the best score).
22
Organization of meetings or events with suppliers about Corporate Social Responsibility at local or group level.
KEY STEPS
- Assessing supplier ethical conduct and sustainability
- Following up on business supplier deals
- Keeping suppliers aware and educated
- Providing in house training and awareness
ETHICAL AND SUSTAINABLE SOURCING
Supplier audits & enhancement actions
Lyreco has developed a wide range of private label products. We can now offer our clients over 1,500 items.
As one of the world’s leading suppliers of workplace products and solutions, Lyreco has a special responsibility to ensure that their suppliers are committed to social, ethical, environmental and legal business conduct.
Our Lyreco product manufacturers yearly receive a visit from the group QSS team for an on-site audit in order to make sure our commitments and sustainability benchmarks are continuously met, hereby specifically focusing on risk countries. For instance in September 2019, Lyreco unfortunately had to end the collaboration with a Group supplier as a consequence of the results of an audit that was not announced.
Lyreco auditing framework
Our internal and external benchmarks and strategy
In 2013, SEDEX and BSCI were chosen by Lyreco as international standards for the social accountability auditing of factories manufacturing Lyreco products.
SMETA (SEDEX Members Ethical Trade Audit) consists of 4 keystones: Business Ethics, Environment, Health & Safety and Labour.
Being the world’s number one collaboration platform for sharing responsible supply chain sourcing data, it is the standard for over 43,000 users in more than 150 countries.
The Business Social Compliance Initiative (BSCI) is a renowned supply chain management system that supports organizations in pursuing social compliance and supporting the factories in their global supply chains.
- All Lyreco brand products
- 59 suppliers and manufacturers
- 16 branches and group procurement, incl. Intersafe since 2019
- Subcontractors up to 3rd tier
- Vigilance strategy
- Procurement policy
- Manufacturers Ethics Code
manufacturers of Lyreco own brand products or products imported directly by Lyreco in 2019: 49 manufacturers for products selected by Lyreco Group and 10 manufacturers producing local credentials for our branches.
Carefully sourcing Paper and PPE
In an international context of alarming messages about deforestation and about human and labour rights in developing countries, Lyreco has set up a due diligence process aimed at avoiding to source:
- Paper that may have come from a country accused of deforestation.
- Personal Protective Equipment (not of the Lyreco brand and not directly imported by Lyreco) originating from at-risk countries when it comes to their social responsibility (e.g. Bangladesh, Malaysia or Sri Lanka)
Supplier Performance Improvement Program (SPIP)
Both Lyreco and its suppliers are committed to constantly improving. To make this constant shared enhancement possible, the Lyreco group Marketing team developed the following 2 complementary methodologies.
- Supplier Performance Improvement Program (SPIP), of which the basis of evaluation is built on 4 performance indicators: Category Management, Competitiveness, Sustainability and Logistics
- Lyreco supplier research targeted at identifying room for improving in Lyreco's supplier management process.
Assessment of supplier sustainability performance
In 2019, sustainability, previously accounting for 20% of the performance assessment, was increased to 25%, similar to the other 3 criteria.
The CSR Assessment consists of 5 elements:
- The products’ ecological features
- The suppliers’ Risk management and CSR organization
- The Ecological Management System
- The System for managing Safety & Heath
- Business Ethics, Logistics Network and Social Accountability
Together with the results of the assessment, each supplier is given an individualized roadmap, with possible progress tracks. This program exists since 2015.