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Contiguity

Always supporting you, from selecting your workplace supplies to delivery.

People form the core of our business. We ensure to give our clients all the support needed by offering them specialist advice, assistance and services.

Our 8,000 sales advisors, logistic operators, customer service agents and delivery personnel in 25 countries demonstrate that Lyreco strives for customer satisfaction through human contact, dedication and excellence.

Being nearby geographically also guarantees being able to comply with the specific requirements for every market: worldwide operator, local market expert.

a man with a headset

Internal customer support

Of course you prefer to talk to someone familiar that understands you.

Therefore all our customer support centers are in our local head office, no matter where we operate in Europe and Asia. 

Levering

Internal logistics and delivery staff

Of course we understand it’s always nice to see the same friendly face at your door.

Therefore, in most countries where we are active, we recruit our own local delivery drivers who do their own specific routes, so the same driver always delivers your packages. Our Logistics and Delivery team always delivers!

SAFETY

Specialists’ advice and expertise

Health & safety, hygiene & cleaning, coffee breaks, ergonomics and layout of office space, sustainability ... some workplace environment domains demand advice from experts and specialists. 

Lyreco's teams of experts stand by our customers to offer them advice and customized solutions for:

  1. Personal Protective Equipment 
  2. Hygiene and cleaning 
  3. Furnishing, ergonomics, office space arrangement
  4. Lyreco Coffee Solutions: partnering exclusively with Catunambú