Logistics & Delivery

Operational excellence at the core of Lyreco customer experience

With a 99% success rate for "on time, in full" next day delivery, Lyreco is the leading procurement and supply chain expert of workplace and office supplies in Europe and Asia.

We support our customers in moving from multiple suppliers to just one, whatever their needs for workplace products and solutions, wherever their premises are, to improve their workload efficiencies, increase their cost control and reduce their carbon footprint.

Integrated logistics and delivery fleets

With 19 national distribution centers and 146 regional redistribution units in 18 countries in Europe and Asia, Lyreco has developed over the years a powerfull supply chain service.

These facilities are completed by a network of trustful logistics and delivery partners.

To support this service performance as well as the multi-specialization of its offer, an ambitious investment plan has been undertaken to increase storage capacities and stock availability, enhance picking and control process, improve working conditions and reduce the environmental impact of warehouses & delivery fleet.

1 day delivery

More than 3,000 logistics operators and drivers support daily the Best in class delivery services at Lyreco.

The full integration of our logistics and delivery infrastructure and staff is key to ensure:

A delivery success rate over 99% for more than 20 years,
Fast & flexible delivery time: Next day delivery, Any day, Fixed day and Time slot,
Multiple sites and “Last meters“ delivery: directly on desktop, in customer cupboard, by the printer...,
Personalized kitting and direct delivery to end-user.

Trends

Sustainability

Logistics

Low emission urban delivery

Lyreco is committed to finding ways to reduce our impact on the environment while increasing our ability to offer excellence in service to our customers. In London, Paris, Bern and Zurich, we are testing and developing low-carbon deliveries to help major urban centres tackle the challenge of reducing CO2 emissions and air pollution.

Stories

Logistics

International

Lyreco new logistics centre in Thailand

To support the increasing demand for fast delivery of office and workplace supplies from our Thai customers, Lyreco Thailand built a new National Distribution Centre in Bangplee, near Bangkok. The logistic centre has been operational since May 2020.

News

Customer Excellence

Innovation

Home Office Delivery

Home office is becoming the new norm. Lyreco Home Delivery service is available in 25 countries in Europe and Asia to provide homeworkers with full office product range that can be directly ordered online on our e-shop and delivered right to their front door.