Inside Sales Executive

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

JOB RESPONSIBILITIES:

• Winning new customer accounts through strategic business development planning
• Perform an outbound call to customer under the vacant territories.
• Influences customers to buy products and to give product information and price quotations.
• To maintain & update the customer general data (Email, PIC, Contact number)
• To attend customer's feedback and handle customer related enquiries and complaints
• To monitor the new account creation under vacant territories and work closely with the ASM
• To execute any promotion implemented by Marketing/Sales for re-activation or existing customer under the vacant territories.
• Provide excellent customer experience and maintain high level of service and professionalism at all times
• Contributes to team effort by accomplishing related results as needed

INSIDE SALES SKILLS:

• Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, Product Knowledge

QUALIFICATIONS AND SKILLS:

• Fresh graduates are encouraged to apply as personal training is provided.
• Over 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales is a plus
• Office tools knowledge
• Good written & spoken English skills.
• This position internally known as Field Inside Sales Representative.