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People & Values

Human richness at the core of customer excellence

Proximity, sharp expertise and trustful relationship are Lyreco's fundamental assets.

We believe that Lyreco people's talent and diversity are the driving force behind the greatest customer experience and the best service rate for all our clients.

That's why, as a responsible company and employer, we strive to provide our teams, wherever they work, whatever their mission, with the best possible work experience to achieve employee excellence.

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Proximity & Expertise

With 10,000 sales advisors, customer service agents, logistics operators, delivery teams and support functions in 25 countries, Lyreco places human proximity, commitment and expertise at the heart of customer satisfaction.

Our local anchoring and proximity are also a guarantee to meet the specific needs of each market.

Global player and local market expert, we operate concretely where our customers are. 

Discover what our teams strive for and our vacancies on our candidates website.

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We conduct our business with Ethics and Integrity

Respect for People and for the Planet is one of Lyreco core value and prerequisite to achieve excellence in everyting we do, with all our stakeholders: our teams, our suppliers and manufacturers, our business partners, the communities we support. 

Our Code of Ethics outlines and reaffirms the principles and rules of conduct to which we commit.

This Code serves as a reference guide in our daily work and in our relations with our customers and partners. 

OUR VALUES

EXCELLENCE

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WE STRIVE FOR PERFECTION IN EVERYTHING WE DO.

PASSION

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WE REALLY CARE FOR OUR CUSTOMERS.

RESPECT

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WE BELIEVE IN TRUST, RESPECT AND ETHICAL BEHAVIOUR.

AGILITY

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WE ANTICIPATE, INNOVATE AND ADAPT TO CHANGE.

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