Inside Sales Representative

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

Duties and tasks

• Attend to vacant Field Sales territories
• Perform an outbound call to customer under the vacant territories.
• Influences customers to buy products and to give product information and price quotations.
• To maintain & update the customer general data (Email, PIC, Contact number)
• To attend customer's feedback and handle customer related enquiries and complaints
• To monitor the new account creation under vacant territories and work closely with the ASM
• To execute any promotion implemented by Marketing/Sales for re-activation or existing customer under the vacant territories
• Provide excellent customer experience and maintain high level of service and professionalism at all times
• Contributes to team effort by accomplishing related results as needed
• All other adhoc reasonable assignment assigned to you from time to time

Requirements:

• Minimum Diploma level
• SAP user , high proficiency in Microsoft Office (Excel), Sales prospecting skills, sales negotiation skills,
• Effective communicator. Fluent in oral and written English.