Key Account Manager - Existing Business

At Lyreco, we believe in working together for tomorrow, which means constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that values our employees and inspires them to be the best they can be and our core values of passion, excellence, respect and agility play a key part in this. Through a perfect blend of people, technology and our corporate social responsibility strategy, our future looks bright.

Job Description

• Visiting accounts at a frequency agreed by line manager to ensure good trading relationship with customers 
• Increasing the spend by product penetration, define new opportunity/ project, and managing the margin within the appointed customer portfolio
• Bring the customer spend to 100% of contractual compliance 
• Analyse and prepare customer's account consumption report, presenting the account development plan to the customer
• Working closely with operation team (marketing, customer service, logistic and finance) to deliver Lyreco services level to customer
• You will be in charge and ensure end-to-end implementation of newly won customers (From accounts ‘ creation to user’s training) is done successfully 
• Retain the appointed customer's portfolio via retender/renew the contract
• Update CRM on activity and opportunity progress 
• Functional coordination with the International Account Manager to respect global agreement conditions 
• Carry out any other adhoc reasonable assignment from the management team from time to time